Resilience Tool Kit
COVID Fatigue and Trauma:
A Journey To Wellness

Care Connection

The Care Connection Program of The Ecumenical Center is a unique program staffed by peer support
specialist and counselors. When a prospective client or citizen in distress calls The Center and needs to
speak with someone immediately (Monday – Friday 8:30am- 5:00pm or Saturday 9am-2pm) a peer
support specialist or counseling associate will provide support/debriefing as they may await a counseling

Proven successful the, “Warm Handoff – Care Connections” program of The Ecumenical Center
continues to lead with the mission of care for all in need.

Below is the diagram, which illustrates the process of the “Care Connection” program.